Terms of Service

Last updated: 1 January 2026

1. General Provisions

These Terms govern the car rental services provided by pryxian.com LLC (EDRPOU 00219121), 15 Velyka Vasylkivska St, Kyiv, 01004, Ukraine. By booking, you agree to these Terms. Under the Law of Ukraine 'On Electronic Commerce' No. 675-VIII of 03.09.2015, you may review and correct errors before concluding the contract. We will confirm your order in writing (electronic form).

2. Booking and Confirmation

Bookings are made via our website. You must provide accurate information. We will send an electronic confirmation. The contract is concluded upon confirmation.

3. Price, Payment and Fees

Prices are shown in UAH and include taxes. Payment is due at booking or pickup. Additional fees may apply for late return, extra mileage, fuel, cleaning, or traffic fines.

4. Cancellation

Free cancellation up to 48 hours before pickup. Later cancellations may incur a fee of one day's rental. No-shows are charged in full.

5. Driver Requirements

Drivers must be at least 21 years old, hold a valid driving license for at least 2 years, and present a passport and license at pickup.

6. Vehicle Use, Mileage and Fuel

Mileage limits and fuel policy are stated at booking. The vehicle must be returned with the same fuel level. Smoking and off-road driving are prohibited.

7. Insurance

Basic third-party liability insurance is included. Optional collision damage waiver (CDW) is available. Exclusions apply for negligence or unauthorized use.

8. Liability

You are liable for traffic fines and damage not covered by insurance. Our liability is limited to the rental fee, except where prohibited by law.

9. Complaints and Dispute Resolution

Under the Law of Ukraine 'On Consumer Protection' No. 3153-IX of 10.06.2023, you may submit complaints to contact@pryxian.com. We will respond within 30 days. You may also seek out-of-court dispute resolution.

10. Personal Data

We process personal data under the Law of Ukraine 'On Personal Data Protection' No. 2297-VI of 01.06.2010. Non-essential cookies require your prior informed consent. See our Privacy Policy.

11. Contact

pryxian.com LLC, 15 Velyka Vasylkivska St, Kyiv, 01004, Ukraine. Email: contact@pryxian.com. Phone: +380 973 758 7597. License/permit: not applicable.